Labubus are collectible figures with a unique design, characterized by their fluffy appearance that blends cuteness and mischief.

Yes, we offer free national and international shipping.

Apple Pay, Visa or PayPal.

Delivery time depends on your location:

USA-UK-AUS-CAD: Between 8 and 12 business days.

Note: Due to the high demand and saturation of orders, our factory is not able to cope and we have a small delay in delivery.

You will receive a tracking number to monitor your order at all times.

Due to the nature of Labubu (surprise boxes), we do not accept returns based on the received model. However, if the product arrives defective or damaged, we offer a quick solution: replacement or refund within 14 days of purchase.

Labubus are designed as surprise collectibles, so we cannot guarantee a specific model. This is part of the excitement and experience of collecting them.

If your order doesn't arrive within the estimated time, contact us through our support form or at serviceiabubu@outlook.com. We will track your package and provide a solution.

Yes, we offer special discounts for orders of 5 or more units. Contact us for more information on wholesale prices or special promotions.

To keep your figures in perfect condition:

Avoid exposing them to direct sunlight for long periods.

Gently clean them with a dry cloth to remove dust.

Store them in a dry place to prevent material deterioration.

Labubus are designed as collectibles for all ages, but they are not recommended  for children under 3 years old due to small parts that could pose a choking hazard.